User-centred engagement with R+V: The digital motor insurance card

Marc Lamp
Founder & CEO

Digital instead of paper - this logical evolution of the classic insurance card has begun industry-wide. Our automated solution goes one step further: we want to achieve more than just digitising the contract in the drawer. Together with our partner and InsurLab mentor R+V Versicherung AG, we are implementing a smart wallet pass in the motor vehicle sector that maps insurance data and automatically creates contact points depending on user interest. The insurance company becomes a visible, emotionally tangible partner in every life situation. In addition, the possibility to quickly exchange data with the parties involved in the accident and constantly mapped communication channels to R+V ensure an excellent service experience in the event of a claim. The users are just as enthusiastic as we are, rating our solution in live operation with 4.7 out of a possible 5 points.

And last but not least, I'll let you in on a little secret: It's fun every day to create a super service experience for R+V, because the project experience was and is a pleasure for us personally - every day. Thank you-thank you-thank you for the great projects and the endlessly cool collaboration!

Our solutions for insurers