With our web tools, you design and manage individual user journeys and offer users a customer-centric digital interface at the heart of your ecosystem.
Passes for Apple Wallet or Google Pay are a valuable communication channel that enables the digitalisation of many customer processes in the first place.
We enrich the technology and create a supplement to your app or an alternative if an app would be too expensive in your business case or is not accepted by users.
A digital insurance card can complement your existing app or even replace it for certain user groups. Offer those users who do not agree to an app download a digital interface and the possibility to initiate processes digitally and in a structured way with you. This will reduce costs in claim management and solve many administrative tasks quickly and in a user-centred way. Engagement through push notifications increases your retention, enables up- and cross-selling and enhances your customers' service experience.
An overwhelming majority of policyholders rate our micro-applications as excellent and would recommend them to others.
Most users start their buying process online. But what happens after the configurator or the consulting tool issues an individualised offer?
If the disclosure of personal data or registration appears to be too time-consuming for prospective customers or if they are not yet ready at this point, valuable leads are lost and users are frustrated.
We can do otherwise: Our retention tool keeps the communication channel open and, if necessary, transfers your leads to offline consulting.
We have been writing success stories with our event token passes since 2017. Wallet passes from Miss Moneypenny Technologies can do much more than just map the entrance. With us, your guests are provided with personalised content before, during and after the event. Playful elements and physical incentives are part of our solution, so that you can map your events in a complete package with us. Especially with digital events, we increase emotionalisation and ensure enthusiasm and the additional WOW effect.
All about Event Tickets
A digital service ticket changes the entire process for the customer and massively reduces costs and effort for service staff. So that you can finally provide more qualitative customer service, we take care of powerful automations that provide your customers individually with relevant information and direct them to the right communication channels in real time. Because in every service process there is an opportunity for sustainable customer loyalty. And that's what excites us.
All about great service
Do you still print flyers to inform prospects or attract attention? Instead of your brand ending up in the nearest wastepaper basket in no time, you can provide digital flyers at events or at the POS that interactively accompany your customers and prospects. From initial interest to purchase. We call this lead nurturing and have tools that will inspire you.
More about Digital Flyers
Digital, not plastic, individual and always with you. Yes, and also simply beautiful. Our loyalty cards come at the right time and in the right place and provide your customers with relevant information on the back of the pass. For example, place a link to your website, your telephone number or an email contact here. And send your customers a coupon the moment they visit your location. This way you are always just one click away.
All about Loyalty Cards
Digital business cards not only fit better into the digital age, they are also more ecological, sustainable, secure, save costs and can be easily shared at digital events or in video calls or even on your website.
Last but not least, the data on your digital business card is never outdated but can be updated automatically - even if it is already in your contacts' personal device.
Take the innovative route! Your new contact simply scans the QR code with their mobile phone camera and automatically receives your digital business card, which they can place directly in their digital wallet.
Trying to find the transaction number in an email at the counter? Having to spell your own name again because your name happens to be Vinh Hoi Le Chau or Anna Bojic' instead of Marc Lampe? That has to be better, our three founders thought! And our Marius Pietsch rolled it out globally with Sixt within two weeks. Super procedure for a super process.
Known from
Reduction of 2nd calls in the service. Customers informed by token passes are low-maintanance and more satisfied. This saves you costs and increases positive feedback.
of users remain active, engaged and in the conversion funnel within the framework of lead generation after 6 months with continuous information supply: No wearout effect.
Users over 50 rate our digital insurance cards as excellent.
80% would recommend them to others and only 4% give negative feedback.
Along the way, we manage to win a prize or two every now and then. We are particularly proud to have been part of InsurLab Germany since 2020 and to have been recognised by Creditplus Bank and Crédit Agricole as innovators in the field of customer experience.
